Privacy Policy
Content Tickets is operated by WORKU LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share personal information through our website, client portal, and creative services.
1. Information we collect
We collect information you provide when you contact us, book a call, create an account, purchase services, or submit a ticket. This may include:
Your name, email address, company, and contact details.
Account, subscription, transaction, and billing information.
Project briefs, uploaded files, brand assets, feedback, and communications.
Scheduling information and responses submitted through our forms.
Payment information is handled by our payment providers. Please avoid submitting sensitive personal information that is not needed for your project.
Our website and service providers may also collect technical information, such as IP addresses, browser and device information, and activity logs.
2. How we use information
We use personal information to:
Respond to inquiries and schedule calls.
Set up and manage accounts, tickets, and services.
Produce, review, and deliver creative work.
Process payments and maintain business records.
Communicate about projects and service updates.
Maintain security, troubleshoot issues, and improve our services.
Meet legal obligations and enforce our agreements.
If we send promotional emails, you can unsubscribe using the instructions in the email.
3. How we share information
We share information with team members, contractors, and service providers as needed to operate our business and deliver your projects. These may include providers of website hosting, client portals, payment processing, scheduling, communication, and file storage.
We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, acquisition, or sale of our business.
4. Cookies and analytics
[Before publishing, describe the cookies, analytics, advertising pixels, and embedded tools actually enabled on the website, what they collect, and the choices visitors have. State how the website responds to browser Do Not Track signals and whether third parties collect information about visitors’ activities over time and across websites.]
5. AI-assisted tools
[Before publishing, confirm whether personal information or client materials are processed through AI-assisted tools. If so, describe the purposes, information involved, relevant providers, and available choices. Do not promise that information is excluded from model training unless verified.]
6. Data retention
We retain personal information for as long as reasonably necessary to provide our services, maintain relevant business records, resolve disputes, and meet legal, accounting, and contractual obligations.
Retention periods depend on the type of information and why we collected it. You may contact us with questions about retention or to request deletion.
7. Data security
We take reasonable measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices and privacy requests
You may contact us to request access to, correction of, or deletion of your personal information. Depending on your location and applicable law, you may have additional privacy rights.
We may need to verify your identity before responding. Some information may need to be retained for legal obligations or legitimate business purposes.
Send privacy requests to hello@contenttickets.com.
9. International processing
We operate in the United States. Information may be processed in the United States and other countries where our service providers operate. Privacy laws in those countries may differ from those where you live. Where required, we use appropriate safeguards for international transfers.
10. Third-party websites
Our website may link to external websites or services. Their handling of personal information is governed by their own privacy policies.
11. Children’s privacy
Our services are intended for business use and are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
12. Changes to this policy
We may update this Privacy Policy as our services or practices change. Updates will be posted on this page with a revised effective date. Where required by law, we will provide additional notice.
13. Contact us
Content Tickets, operated by WORKU LLC
Long Beach, California, United States
hello@contenttickets.com